Financial Services Guide

Wealth Magnet Pty Ltd T/A Australian Investment Education ACN 618 868 830 ("WM", "we", "our" or "us") is a financial planning and investment advisory firm specialising in Listed Securities, Derivatives, Foreign Exchange, Life Insurance Products, including Investment Life Insurance and Life Risk Insurance products, Managed Investment Schemes and Managed Discretionary Accounts.

The WM business philosophy is based on our three Corporate Pillars – Trust, Care and Responsibility and form the foundations for long term win/win/win relationship with our clients.

Grange Financial Services Pty Ltd holds Australian Financial Services Licence (AFSL) 488609 and authorises WM to provide financial services under this licence.

Grange provides authorisation for WM to provide financial product advice and deal in financial product by applying, acquiring, varying or disposing of a financial product on behalf of another person in respect of the following class of financial products:

To Retail and Wholesale Clients.

If you do not have a nominated adviser, you can contact us at:

If you request a service that requires us to give you personal financial advice, we will provide you with a nominated financial adviser. By personal financial advice, we mean advice that will take into account your personal objectives, financial situation and needs.

WM has authorised advisers to provide these financial services to you and the details of your nominated adviser can be found in the Adviser Profile given with this FSG where appropriate.

As the Licensee, GFS is responsible for the advice you receive from us. If your adviser is unable or unwilling to provide you with personal advice or services in respect of certain products or considered to be in your best interest, the adviser will refer you to another representative of WM or explain why they are unable to provide that advice.

WM maintains and regularly reviews its approved products list (APL) which contains all products that have been selected only after a rigorous due diligence by management. For a copy of the list, please contact WM on the above contact details.

At times WM may only offer you general financial product advice, including where Authorised Representatives are only authorised to give General Financial Product Advice. You should note that general financial advice does not relate specifically to you and therefore may not be appropriate to your particular financial needs, objectives, financial circumstances and best interests. You need to take this into account before deciding whether or not to act on this advice.

WM recommends that you should always seek the advice of a qualified Financial Adviser. If our Financial Advisers provide you with personal financial advice your initial discussions should be treated as a Fact Find and you may be required to complete a questionnaire that includes personal information.

This information will allow your planner to prepare a Statement of Advice ("SoA") which you will receive at the time or as soon as is practical after the advice is given. This statement will set out the advice, the basis on which the advice was given and any remuneration or other benefit that we, including your financial adviser and associates, may receive.

If you maintain a personal advice relationship with us, then generally we will not provide a SoA for further advice situations unless there have been significant changes to either your personal circumstances or the basis of the advice since your last SoA was provided. In these circumstances however, we are still required to keep a Record of Advice ("RoA"). You have the right to request a copy of the RoA at any time.

From time to time you may receive a Product Disclosure Statement (PDS). A PDS is a document that contains information about a financial product including any significant benefits and risks, the cost of the financial product and the fees and charges that the financial product issuer may receive. We recommend that before you invest in any product you read the relative PDS.

You will receive an annual statement disclosing any ongoing fees that you have paid along with the services provided to you, this is called our Fee Disclosure Statement (FDS).

You will also receive a renewal notice every year seeking your consent to continue to provide the financial product service to you (this is the Opt-in requirement) where ongoing fees are involved.

Acting as your agent, we will buy and sell securities on Australian Securities Exchange ("ASX") or any other appropriate global exchange for you. Once your securities have been bought or sold, you will receive a contract note or confirmation from us or the executing broker setting out the details and costs of the transaction. We will not accept orders for 'short sales' on ASX.

WM is not a participant of ASX and will always engage an executing broker to effect transactions. WM has relationships with several online trading platform providers including Interactive Brokers and Saxo Capital Markets (Australia) Pty Ltd.

WM, its financial advisers, the executing broker and the clearing participant have the right to refuse to accept orders from any person at any time and do not have to provide a reason for this refusal.

You may specify how you would like to give us instructions to trade e.g. by telephone, email or other means. You should be aware that WM may record telephone conversations.

If you are buying shares or any other financial product we require you to provide the funds in advance. Please note that in accordance with industry practice and regulation, we cannot accept cash.

A "Managed Discretionary Account", or MDA, is an arrangement whereby you authorise WM to operate your account and conduct trading activities on your behalf without prior reference to you.

WM offers an MDA service for securities and superannuation. You must enter into a formal "MDA Agreement" before WM can provide MDA services and your adviser will complete a full fact find in order to determine if an MDA account is suitable and in your best interest.

WM and your adviser will provide a relevant investment program as part of the MDA Agreement and will only transact on your behalf in line with the recommended investment strategy. The MDA Agreement will contain information about:

• Any significant risks associated with the MDA service.
• Warnings that the Investment Program may not be suitable for the client if the client has provided limited or inaccurate information, and that the Investment Program may cease to be suitable if the client's relevant personal circumstances change.

WM will review the suitability of the Investment Program for you once every 12 months, however a change in your personal circumstances may mean an earlier review is required. We ask that you notify us of any changes in your personal circumstances.

WM will provide quarterly statements, confirming trading or investments made, transaction costs, management fees and performance.

There are significant risks associated with entering into an MDA Agreement. In general, the risks of an MDA correspond to the risks of the underlying investments, being securities and Superannuation. You will not control the day-to-day investment decisions in relation to the account and will be bound by WM trading decisions.

MDA service arrangements are only suitable for clients who have a firm understanding of financial markets and the risks associated with trading in these markets.

In the case of securities trading and/or investments under an MDA, you will hold custody of portfolio assets through your registered Interactive Brokers Account. WM will not provide custodial or depository services in relation to your portfolio assets.

This FSG complies with the requirements of ASIC RG 179.

WM values its client confidentiality. For details of our Privacy Policy and how this relates to your information please visit our Privacy Policy.

As a financial service provider, we have an obligation under the Anti-Money Laundering and Counter Terrorism Finance Act to verify your identity and the source of any funds. This means that we will ask you to present identification documents such as passports and driver's licence. We will also retain copies of this information. We assure you that this information will be held as per our Privacy Policy.

WM is remunerated through the fees and commissions that we charge you. To assist you in making an informed decision we will discuss with you and agree on any fees payable before providing a service. The Corporations Act requires us to fully disclose all fees and charges, so if you are in doubt please ask us to explain.

The level will vary with the financial product being traded, the frequency of your trading activity, the type and level of service and the size of the transaction.

Financial Advisers of WM are remunerated through a combination of fees and commissions that you are charged. To assist you in making an informed decision your Advisor will discuss with you and agree on any fees payable before providing a service.

You may be charged a fee for the services we provide or we may be paid a commission or brokerage or a combination of the two may apply. Alternately you and your adviser may choose to enter into a flat fee-based arrangement whereby you will pay a per annum service fee, based on the value of assets that are managed on your behalf.

We may receive commissions from Life Insurers when acting on your behalf. These commissions are calculated as a percentage of the amount paid as a premium. From 1st January 2019 these commissions are capped at 77% (including GST) for initial commissions and 22% (including GST) for renewal fees. From 1st January 2020 the initial commission cap reduced to 66% (including GST).

If you require assistance in processing a claim for Income Protection, TPD or Trauma, we reserve the right to charge you up to 2.2% (including GST) of the insurance claim.

For Retail Superannuation, a flat Advisor Service Fee of $57 (including GST) per month will be charged, in addition to a platform fee of 0.44% (including GST) on account balances. For facilitating the roll over and preparing the appropriate Statement of Advice, a fixed fee of $330 (including GST) will be charged.

WM, its advisers and authorised representatives may from time to time receive non-cash benefits with a cash value less than $300. Details of benefits in excess of $300 will be maintained on a register. These benefits will normally be one off and will not be received from a product provider on a regular basis.

You have a right to request further information in relation to the remuneration, the range of amounts or rates of remuneration, and soft dollar benefits received by the licensee and/or representative.

WM is not owned by any Fund Manager or institution – we are 100% privately owned.

WM has common directors with Grange Financial Services Pty Ltd.

Our advisers are aware of their obligations to disclose the extent and nature of any relationship that may be a conflict of interest or involve a related party. Details will be provided in the Statement of Advice at the time the advisers provide a financial service in those products.

From time-to-time WM, its Advisers and related parties may hold the same investments as clients.

We are committed to providing quality advice to our clients. If you have any complaint about the service provided to you, you should take the following steps:

1. Contact your adviser and tell your adviser about your complaint. The majority of complaints can be resolved this way.
2. If you do not have an adviser, please contact the Client Services Manager at Wealth Magnet t/a Australian Investment Education on 07 5585 4285 or email info@australianinvestmenteducation.com.au
3. You can also put your complaint in writing and send it to:
   Wealth Magnet Pty Ltd, PO Box 8799, Gold Coast MC, QLD 9726

We will try and resolve your complaint quickly and fairly. You should receive acknowledgement within one (1) business day. We will try to resolve the complaint to your satisfaction within 5 business days of receipt. Where further assessment is required, we will provide a written response within 30 days.

Grange confirms that it has arrangements in place to ensure it continues to maintain Professional Indemnity insurance in accordance with s.912B of the Corporations Act 2001 (as amended). In particular our Professional Indemnity insurance, subject to its terms and conditions, provides professional indemnity for Grange and its authorised representatives / financial advisers / employees in respect of its authorisations and obligations under its Australian Financial Services Licence. The insurance will continue to provide such coverage for any authorised representative / financial adviser / employee who may have ceased, for work done whilst engaged with us.